SHIPPING AND CUSTOMS :

Shipping : we always carefully pack our products, and provide a tracking number. Once your order is dispatched, we are no longer responsible for lost, held, damaged packages, or any kind of error from carrier.


IMPORTANT : For weapon related products SHIPPED OUTSIDE E.U. (replicas, dummy ammunitions, accessories, etc.) :

We ship worldwide from France. However, please check the export/import custom regulations from France to your country before ordering. We will not be held responsible in the following cases :

1. If the parcel is held in customs because the products you buy are considered as "weapon related" > no refund will be issued.
2. If the content of the parcel is delivered to you missing or damaged after a parcel / product check by customs > no refund will be issued.
3. If the content of the parcel is returned to us by customs unaltered and resellable > we will issue full refund for the cost of the product(s), minus the shipping costs.
4. If the content of the parcel is returned to us by customs damaged / altered and non-resellable > no refund will be issued.

ℹ️ Although such situations are not systematic, they may happen randomly (~10% of the time) for outside-E.U. shippings. Take responsibility.

No returns will be accepted.

You buy with full knowledge of all the elements mentioned above.

PRODUCTION TIME :

Most of our products are 100% handcrafted, and therefore requires a certain production time. 1 product could be done in 1 day, but you have to understand that we are a small company having to manage dozens of orders at the same time in the production agenda. Usually allow between 5 and 10 business days maximum before shipping. If you order several products, add a little bit more delay. Thanks for your understanding and your patience.